FAQs

Cutr is a manufacturing platform that connects customers with a network of reliable manufacturing partners. We provide an online platform where you can upload your CAD files, request quotes, and get your project or parts manufactured. We simplify the manufacturing process by streamlining communication, ensuring quality control, and delivering your parts to your desired location.

Cutr achieves attractive prices by leveraging our extensive network of manufacturing partners. We have established relationships with various suppliers and manufacturers, allowing us to obtain competitive pricing for materials and production. Additionally, our efficient digital workflow reduces overhead costs, enabling us to pass on savings to our customers without compromising on quality.

Cutr can offer a better lead time compared to local machine workshops due to our extensive network and advanced production planning. With a wide range of manufacturing partners, we can find the most suitable partner for your specific requirements and optimize production scheduling to minimize turnaround time. By leveraging our network's capabilities and utilizing digital tools, we can efficiently coordinate manufacturing processes and reduce lead times.

At Cutr, we take the protection of our customers' intellectual property seriously. We have strict confidentiality agreements and security measures in place to safeguard your designs and sensitive information. Our manufacturing partners are vetted for their commitment to data privacy and intellectual property protection. Rest assured that your files and intellectual property will be treated with the utmost confidentiality and will only be shared with authorized parties involved in the production process. We prioritize the security and privacy of our customers' intellectual property at every step of the manufacturing journey.

The delivery time for your order depends on various factors, including the complexity of your parts, material availability, and production capacity. Generally, more common materials can be sourced and delivered faster. When you request a quote, you can specify any urgent delivery requirements, and we'll do our best to accommodate your needs.

Cutr works with a network of manufacturing partners located in various regions. Depending on factors such as production capacity, expertise, and proximity to your location, we will select the most suitable partner for manufacturing your parts. Our aim is to ensure high-quality production while optimizing logistics and minimizing lead times.

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When it comes to using Cutr, requesting a quote is absolutely free! You can upload your project details, receive comprehensive quotes from our manufacturing partners, and explore your options at no cost to you. Our goal is to provide a transparent and accessible platform for you to evaluate your manufacturing needs without any financial obligations upfront.

Once you decide to move forward and accept a quote that suits your requirements, the quote provided will include a service fee. This fee is determined based on various factors such as the quantity of parts, complexity of the project, material selection, and other relevant considerations.

We strive to ensure that the service fee accurately reflects the scope of your project and the value we provide in terms of quality manufacturing and efficient project management.

At Cutr, we believe in fair pricing and transparency. We work closely with our manufacturing partners to provide you with competitive quotes that encompass all relevant costs, including the service fee.

This approach allows us to deliver high-quality results while considering the specific needs and intricacies of your project.

Delivery costs are determined based on various factors, including the size, weight, and destination of your order. During the quoting process, you will receive transparent information regarding the total costs, including any applicable delivery fees. We strive to provide competitive delivery rates while ensuring your parts reach you safely and efficiently.

Cutr accepts various payment methods to ensure convenience and flexibility for our customers. We currently offer options such as credit card payments, bank transfers, and other secure online payment methods. The specific payment options available to you will be communicated during the ordering process. Additionally, to further support our customers, we also provide financing options. We understand that larger projects may require flexible payment terms, and our financing solutions aim to meet those needs. During the ordering process, you can inquire about our financing options, and our team will provide you with further details and assistance.

Yes, requesting a quote through Cutr is completely free! You can submit your project details, upload your CAD files, and receive comprehensive quotes at no cost. Our goal is to provide a transparent and accessible platform for you to explore your manufacturing options without any financial obligations.

We aim to provide prompt service and aim to deliver your quote within 12 hours. However, the exact time may vary based on factors such as project complexity and the availability of our manufacturing partners. Rest assured, we are committed to minimizing any delays and ensuring that you receive a comprehensive quote as quickly as possible. We value your time and strive to empower you to make informed decisions efficiently for your manufacturing needs.

Yes, Cutr welcomes both individual and corporate customers. Whether you are a private individual, a small business, or a large company, you can utilize our services to request quotes and place orders for your desired parts. We aim to make the manufacturing process accessible to all customers, regardless of their organizational affiliation.

Cutr currently supports 2D and 3D CAD files as .step .stp .dwg .dxf .skp files. It is also possible to upload your cutlist.

To get a quote from Cutr, you will need to provide us with models or drawings of your parts in a specific file format. We currently support 2D and 3D CAD files in formats such as .step, .stp, .dwg, .dxf, and .skp.

These file formats allow us to accurately assess your project requirements and provide you with an accurate quote.It's important to ensure that your models or drawings accurately represent your desired parts.

Clear and detailed designs help our manufacturing partners understand your specifications and provide an accurate quote. Additionally, including any relevant annotations, dimensions, and material specifications can further enhance the accuracy of the quote.

If you have a cutlist or any other specific instructions, you can also upload those along with your CAD files. Providing comprehensive information helps us ensure that the quote we provide meets your exact needs and expectations.

If you have any questions or concerns about the file formats or requirements for obtaining a quote, our support team is always available to assist you.

We want to ensure a smooth and efficient process, from receiving your project details to delivering a comprehensive and accurate quote.

You can add multiple files to your order. Each file can be assembled with multiple parts or a single-part file. For more information about which files we accept, check out our help centre.

Our production partners offer a wide range of production methods to accommodate diverse manufacturing needs. Some of the production methods they offer include CNC machining, sawing, edge banding, glueing, and more. Each method has its own unique advantages and suitability for specific project requirements. Our designers and manufacturing partners are experienced in these methods and can help determine the most suitable production method for your parts.

Cutr offers the capability to create parts using a diverse range of wood materials. We work with various types of wood, including but not limited to oak, pine, maple, cherry, mahogany, and walnut.

Each type of wood has its unique characteristics and aesthetic appeal, allowing for customization based on your preferences and project requirements. Whether you need hardwood or softwood components, we can assist you in selecting the most suitable wood material for your specific woodworking project.

Our aim is to provide you with high-quality parts crafted from a wide selection of wood materials, ensuring that your vision is brought to life with precision and craftsmanship.

While we strive to accommodate a wide range of manufacturing needs, there may be certain technical limits based on factors such as part complexity, size, or specific production method requirements. These limits can vary depending on the capabilities of our manufacturing partners. However, we constantly update and expand our network to provide access to a diverse set of manufacturing capabilities. Our goal is to find the best solution for your project and ensure a high-quality end result.

We're expanding our network of manufacturers and would love to talk to you. Please tell us a bit about your company using this link: join Cutr as a manufacturer.

At Cutr, we prioritize quality and strive to maintain high standards throughout the manufacturing process. While we do not directly manufacture the parts, we work with reputable manufacturing partners who are committed to quality control. Our manufacturing partners are carefully vetted for their expertise, certifications, and adherence to quality standards. We actively monitor and evaluate their performance to ensure that your parts meet the specified requirements and quality expectations.

Cutr serves a wide range of industries within the wood sector, providing manufacturing solutions tailored to their specific needs. Some of the industries we cater to include furniture manufacturing, cabinetry and millwork, interior design, architectural woodworking, flooring and decking, construction, and woodworking crafts.

We understand the diverse requirements of these industries and have the expertise to deliver high-quality wood parts and products that meet their standards. Whether you're a furniture manufacturer in need of custom components or an interior designer looking for unique woodwork elements, our services are designed to support and enhance your woodworking projects.

We are committed to partnering with various wood-focused industries to provide reliable manufacturing solutions and contribute to the growth and success of their businesses.