Houtbewerking Friesland sous-traite à Cutr en raison d'une activité florissante.

About

Hessel, founder of Houtbewerking Friesland, faced a significant shift when a workforce reduction at his previous company sparked a new opportunity. With a strong passion for woodworking and advanced CNC machining, he decided to go solo, investing his savings into a CNC machine to realize his vision of creating beautiful furniture independently.

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He began partnering with Cutr both as a production collaborator and customer, finding mutual benefits in this collaboration. Today, his business is flourishing, thanks in no small part to Cutr’s reliable platform and support.

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The Challenge

Starting a business from scratch brings challenges, and Hessel's journey was no exception. Early on, he looked for ways to maximize his CNC machine’s usage, as downtime could stall growth. In stepped Cutr, introduced to Hessel by a former business associate, who recommended the platform as a means of filling idle time. Soon, Hessel was leveraging Cutr’s platform to accept jobs that aligned perfectly with his expertise, ensuring his machine ran at near-full capacity. Additionally, with experience in project management from his corporate days, Hessel adapted quickly to managing multiple projects simultaneously through Cutr.

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One common challenge Hessel encounters is managing customer expectations, especially around lead times, which typically range from 6 to 8 weeks. Cutr’s support in managing client communications and providing transparent updates has been essential in maintaining high customer satisfaction and smooth project flow.

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The Solution

Cutr’s platform has become a key resource in Hessel's business operations. When specific projects exceed his production capacity as a sole trader, Hessel readily relies on Cutr to either fulfill the requests directly or to connect him with additional resources. Recently, he forwarded a large-scale order through Cutr, allowing him to manage his workload effectively without compromising client satisfaction.

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Cutr’s nesting and quoting features have streamlined Hessel's workflow, enabling him to handle larger projects efficiently. For instance, by optimizing material usage through nesting, he has seen notable improvements in both time and resource management. As a result, Houtbewerking Friesland has continued to expand, with Cutr’s platform playing a crucial role in this steady growth.

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After three years of operation, Hessel highlights the responsive communication and ease of use of Cutr's features. While most interactions occur via the platform, Hessel values the personal touch provided by Milan, a Cutr team member, who occasionally checks in via WhatsApp or phone calls. This blend of digital efficiency with personal connection ensures Hessel feels supported every step of the way.

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The Future

As Houtbewerking Friesland grows, Hessel looks forward to strengthening his partnership with Cutr. The platform’s user-friendly features, combined with a supportive team, make it an essential part of his business operations. With plans to craft more unique pieces and expand his client base, Hessel is confident that Cutr will continue to be a trusted partner in achieving his vision.

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Conclusion

Through its seamless platform and committed team, Cutr has proven to be an invaluable partner for Houtbewerking Friesland, supporting Hessel’s growth, maintaining efficiency, and fostering customer satisfaction. As the two continue to collaborate, the future looks bright for both Hessel and Cutr as they work together to bring expertly crafted furniture to life.

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